FLAMBOROUGH GLAMPING & VINEYARD LIMITED – COVID-19 Policy 

Please ensure adherence to these glamping site rules, in order to maintain the safety of staff and customers at all times. Breaches of these rules will result in you being asked to leave the glamping site. These rules are subject to change as the restrictions are eased or tightened by the government, but remain in place until we inform otherwise. 

COVID-19 symptoms 

•         Please do not visit the site if you, or anyone you have been in contact with has displayed COVID-19 symptoms. Pods cannot be used as a place to self-isolate, government advice should be followed which is to stay at home. 


•         Please call us on 079225998867 if you display symptoms of COVID-19 and return home immediately.

•         Please visit the public health England website for further guidance in relation to COVID-19: https://www.gov.uk/coronavirus 


Social distancing 


•         Please ensure that you follow the 1m+ social distancing guidelines at all times. 


•         Please respect our staff and also adhere to the social distancing guidelines, especially when they are 
grass cutting or doing work on the glamping site or vineyard. If you see us, we would love to catch up with you – but from a 
safe distance! 


•         Please avoid social gatherings in groups larger than what the government permits. 


Track & Trace 


•       We are required by the government to maintain a record of who is on the glamping site at all times and have their contact details logged. This information must be kept for 21 days. 

Reception and check in/out 


•         For check in, please meet Thomas on your arrival and provide names and contact details for every member of your group.

•         Please wear a face mask when required at all times. 


•         On departure, please leave the keys with Thomas.

•         If you do need anything, 
please feel free to call us on 07922598867 – if there is something you need we are happy to deliver to you.

The names and contact details for the lead member of each group who visits the glamping site may be used for these purposes. 

• All bookings should be paid for prior to arrival.

Cleaning 

•         All pods are cleaned to the highest of standards using appropriate disinfectants, including any outdoor locations as needed. 


•       Hand sanitiser will be provided at key locations. 


Visitors 


•       Unfortunately, currently day visitors are not permitted to the glamping site and vineyard. Only persons included in your booking will be allowed on site. 

Local community 

•         Please be respectful of the local community and maintain social distancing when using local businesses. 


•         We suggest that you pack essential shopping items such as hand sanitiser, soap, gloves, masks and 
disinfectant to lessen the pressure on our local shops. 


•         Please do not arrange supermarket deliveries to the glamping site. 

Glamping pods 


•         All glamping pods are thoroughly cleaned between bookings; we are leaving additional gaps between bookings to allow for additional cleaning time and ventilation. 


•        All rubbish MUST be removed from the pods before leaving; please place in the waste bins adjacent to the pods and marked on the site map. 


No towels will be provided with any glamping pods, so all guests must bring their own towels. 


•        No wipes or other objects should be put down toilets. 


•         Please leave the pods as clean and tidy as possible. This will really help to protect our staff. 


COVID-19 Policy Jan 2021